Warranty & Shipping Information

SHIPPING:

In stock orders are shipped within 48 hours.  You will receive an email notification the day your order ships.
 
You will have an option upon checkout to choose what shipping method you prefer and the cost.
USPS priority mail with delivery confirmation $8 - takes 3-5 business days. We are not responsible for packages that state delivered through USPS.com but never received.
UPS next day or 2 day air is available.  The cost depends on your location.
International orders $12 and up. 
 
If the item you ordered is out of stock, you will receive an email in regards to the expected date of shipping.
 

WARRANTY:

Toejam stands behind every product we sell with a lifetime guarantee against breakage.  Just send your toe ring, thumb ring or anklet to the address below and we will repair or replace it at no charge. Broken merchandise MUST be accompanied with receipt (original or a copy).
 
 * 14 day money back guarantee for any reason.
 * 30 day exchange policy for a different size and/or design.
 * Lifetime replacement guarantee against breakage.
 * All sales final on diamond toerings.
 * Lifetime replacement guarantee against stone loss on our diamonds.
 
Size exchanges must be made within 30 days of purchase.  Size exchanges will be returned to the customer via regular mail free of charge (alternate shipping method is available at customers cost).  All returns must be accompanied with a receipt (original or copy).
 
Send exchanges to our corporate office:
Toejam
98-820 Moanalua Rd. Unit 15-1 PMB #354
Aiea, HI 96701
 
Questions?
Contact us at 808.754.TOES or via email at sales@toejewels.net
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